Can I change my ID number to a username instead?

Yes, you can change your ID number to a Username anytime, if it's easier for you to remember. Just log into your account and select 'Secure login details' which you'll find under 'Your details' in the top menu. From there you can change any of your login details.

Remember, you can always use your 16-digit card number instead of your ID number or Username to log in.

Other popular questions about account servicing