We're sorry this happened - this screen only appears very occasionally when we experience technical difficulties and aren’t able to process your request.
As a precaution, you're automatically logged out to help protect your account, but you should be able to log back in and continue as normal.
If you keep getting this message, it's possible something's wrong, so please give us a call on 0800 161 5300 and speak to a member of the team. Lines are open 8am – 8pm, Monday to Sunday (call charges may apply). We also offer a Next Generation Text or SignVideo service. For more information, visit barclaycard.co.uk/accessibility.