I requested a verification code but it didn't arrive, what should I do?

It can take a few minutes from us generating your code to it being received by your phone. Please check you have a strong phone signal and that the number we are sending it to is up to date. If you haven't received your code within 5 minutes you'll need to try the process again.

If this also fails, please call us on 0800 161 5300 (from a landline), 0333 202 7900 (from a mobile) or +44 1452 828 001 (from abroad) and a member of our team will be able to help you. The line is open 7am - midnight, 7 days a week (call charges may apply). We also offer a Next Generation Text or SignVideo service. For more information visit barclaycard.co.uk/accessibility.

Other popular questions about account servicing